Information & Care of Polish Pottery
Here at The Polish Pottery House, we have specialized in handmade Polish stoneware imported from Boleslawiec, Poland since 2001. Our pottery is imported direct from the factory so we can provide you with the best prices and quality possible.
We only sell "Quality One", which means the best pieces coming out of production from the factory.
Please keep in mind that these are hand-made, so there are no "perfect" pieces and the patterns may differ very slightly from piece to piece.
You have our guarantee that you will be shipped the best quality possible.
Care & Use
Polish pottery is safe for use in the microwave, freezer, oven and dishwasher.
For oven use we recommend placement in cold oven and heating to 350° maximum. Especially important is to not place it over an open flame and to not place a frozen casserole or dish directly in the oven because it will cause an extreme temperature change and may crack the stoneware.
Make sure that the pottery is at room temperature or colder before placing in the freezer.
Broken Item(s) & Return Policies
If your pottery arrives damaged, contact us within 5 business days from receipt of order.
In order for us to file a claim, you must keep all original materials, packaging and broken items.
Failure to do so may result in a denial of refund or replacement.
Please DO NOT SEND BACK BROKEN ITEMS.
We will refund your money or send you a replacement, whichever you prefer.
Please contact us within 30 days from receipt of order to return merchandise.
Please keep ALL original stickers on the item.
Please call or text 740-817-7323 or Contact Us to receive an RMA # and return address.
Shipping charges are non-refundable.