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Return Policy

Return policy is very simple. No questions asked. Return it within 90 days if you do not like it. 

1) Please tell us before you send something back.
2) Do not remove any stickers.
3) Shipping fees are non-refundable. 
We accept only unused items. Refund is processed right away once the return has arrived. We make an exchange instead of refund upon request. Please do not return broken items.

Shipping charges are non-refundable.

Should you have other questions or concerns about these return policies, please email us at sales@polishpotteryhouse.com or call us at (216) 246-3860

In order for us to file a claim, we kindly ask you to keep all original materials, packaging and broken items until further notice.