BROKEN ITEM(S) & RETURN POLICIES
If your pottery arrives damaged, contact us within 5 business days from receipt of order.
In order for us to file a claim, you must keep all original materials, packaging and broken items.
Failure to do so may result in a denial of refund or replacement.
Please DO NOT SEND BACK BROKEN ITEMS.
We will refund your money or send you a replacement, whichever you prefer.
Please contact us within 30 days from receipt of order to return merchandise.
Please keep ALL original stickers on the item.
Please call or text 740-817-7323 or Contact Us to receive an RMA # and return address.
Shipping charges are non-refundable.