BROKEN ITEM(S) & RETURN POLICIES

If your pottery arrives damaged, contact us within 5 business days from receipt of order.
In order for us to file a claim, you must keep all original materials, packaging and broken items.
Failure to do so may result in a denial of refund or replacement.

Please DO NOT SEND BACK BROKEN ITEMS.

We will refund your money or send you a replacement, whichever you prefer.

Return Policy

Please contact us within 30 days from receipt of order to return merchandise.
Please keep ALL original stickers on the item.

Please call or text 740-817-7323 or Contact Us to receive an RMA # and return address.

Shipping charges are non-refundable.